We use an innovative methodology that we designed to include a comprehensive set of essential processes and templates which can be applied to individual requirements for any given migrations project.
We use our customers' OSS/BSS and MACD processes and systems, so that our migration work is completely transparent to our customers' internal groups.
The services we provide to telecom companies ultimately target their clients, who cover a wide spectrum of businesses all around the globe, from small and medium size to large multinational businesses, and operating in various sectors including financial (banking), manufacturing, insurance industry, and service industry.
We always align with our customers' operations and contractual obligations to their clients. For example we ensure that all activities are scheduled and performed in such a way that existing maintenance windows agreements are maintained. We migrate circuits with minimal impact on our customers' clients' regular operations, ensuring that they experience zero downtime outside maintenance windows.
We operate around the clock and around the globe. We respond to any required time for maintenance windows. We communicate in multiple languages; eight languages are currently supported: English, French, Spanish, Mandarin, Cantonese, Hungarian, Serbian, and Romanian.
